Making a complaint

Making a complaint

Addysg Oedolion Cymru | Adult Learning Wales aims to provide high-quality services to our learners and members and to the organisations with which we work in partnership.

We are committed to providing a high standard of service and to continuously improving and extending what we can offer.

However, we recognise that there may be occasions when things go wrong. Sometimes you may be dissatisfied with the way we have applied our policies or with the services you have received. It is important that you tell us when this happens so that we can deal speedily with the problem you have raised. Feedback really does help us to improve the quality of our work.

A full copy of our complaints procedure can be found here.

                                                                                                                             

Check out our courses

Join us

Become a learner, a tutor, partner or a member! Whatever you'd like to do, we would love for you to be a part of what we do.

Contact us


expand_less
×
Sign-in to your free
MyAccount

Sign-in to MyAccount to speed up your next course enrolment and to keep track of your learning with us!

To sign-in, enter your registered email address and password and you’re good to go!
Remember, use the same email address to sign-in each time you need to access your MyAccount.

Not registered? Sign-up here
Need Help Logging In?